Improving Public Safety Hiring with a Virtual Mentor (09/11/2017 - $250,000)

Improving Public Safety Hiring with a Virtual Mentor

The Personnel Department (Personnel), in partnership with the Los Angeles Police Department (LAPD) and Mayor's Office Innovation Delivery Team (i-team), seeks to implement a Virtual Mentor. The Virtual Mentor is an online portal that will provide an individualized dashboard, tracking the status of each LAPD candidate through the selection process. According to the Personnel, the City anticipates an increasing need for police hiring due to attrition patterns, population growth, added responsibilities, and upcoming large-scale events. The Virtual Mentor will help streamline the hiring process, reduce confusion, and provide clarity around the multi-step process. This project will motivate and assist candidates through automated appointment reminders, online self-scheduling, and automated delivery of key resources and tips for success.