Posted on 05/10/2021
HEART Connection is a proposed online referral tool that will allow service providers, City agencies, and County of Los Angeles (County) agencies to submit case referrals to the City Attorney’s Office electronically. This electronic referral tool will allow the City Attorney to better address the needs of homeless or at-risk individuals while reducing time spent on administrative tasks. Through this pilot, City Attorney states that HEART’s case management will improve, streamlining communications between City and County partners while improving services for individuals experiencing homelessness or who are at-risk of homelessness.